Work at the Museum
Coventry Transport Museum is part of the Culture Coventry charitable trust - occasionally we need to recruit new staff to the team, and we look for self-motivated and forward-thinking people.
Even if you are based behind the scenes, you need to be comfortable working with or around visitors in an environment where creating the right atmosphere is everything. Everyone in the team plays an active part in delivering our fantastic attraction to visitors.
All of our vacancies can be found listed here when they arise, but if you can’t wait to get involved why not check out our Volunteering Programme.
People from Black, Asian and Ethnically Diverse backgrounds, disabled, deaf and neurodivergent people are underrepresented in our workforce, so we particularly encourage applications from candidates in these groups.
Current Opportunities:
Visitor Services Assistant
Reference Number: CCT073
Closing Date: 3rd September 2025
Location: Coventry Transport Museum
Hours: 7.5 per week
Rate of Pay: NLW/NMW
CVLife are looking for a Visitor Services Assistant to join the Visitor Services team at Coventry Transport Museum, to engage with visitors and help them gain a full appreciation and enjoyment of our collections, exhibitions events and activities.
As a Visitor Services Assistant your role will be to help maintain a presence in the galleries and various exhibitions, ensuring that they are a clean and safe environment for our visitors, as well as maintaining the safety and security of the collections.
We are looking for a candidate who:
- Has a good understanding of the importance of customer service including experience within a customer service setting.
- Can interact with visitors, providing a visible and welcoming point of contact and providing information to enhance visitor experience.
- Has strong communication skills – with a confident and friendly manner and able to adapt the communication style when needed.
- Is comfortable promoting retail promotions and maximising opportunities for donations to the museum.
- Is happy to provide information on exhibits.
- Can develop and maintain good product knowledge of the museum’s collections and exhibitions enabling you to interact with and support visitors to make the most of their visit.
- Has a positive and flexible ‘can do’ attitude.
Working days:
Sunday 9.15am-17.15pm
Apply today and Join Our Team!
CV Life is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Job Advert for Visitor Services Assistant
Job Description for Visitor Services Assistant
Application Form
CREATIVE PLACEMENTS WORK EXPERIENCE FOR HOME EDUCATED YOUNG PEOPLE
Join CV Life for a work placement programme, developed for home educated young people aged 15-16.
A cohort of 9 young people will complete an accredited, level 1 Qualification in Personal and Social Development
To achieve the Level 1 Award in Personal and Social Development, participants will complete two qualifying modules. The award requires approximately 60 hours of learning, split between home and in-person sessions.
Face to face sessions will be held at the Transport Museum on the last Friday of each month, 10:00am–2:30pm. These sessions will focus on group tasks, project work, and building a portfolio of evidence.
Termly, one day a week work placements across museum venues
During the academic year of the program, all young people will complete 1 term of work placements.
This will aim to introduce the young people to different departments and roles within our museums.
The young person will attend work placement one day a week, which will be agreed between both parties.
Monthly peer support workshops
Held on the last Friday of each month, 10:00am–2:30pm, at Coventry Transport Museum.
Sessions include:
- Activities to complete the Level 1 Qualification
- Guest talks on careers and job roles
- Group activities to support employability skills and career planning
Creation of skills based CV
All participants will be guided in creating a skills-based CV that highlights their personal strengths, experiences, and achievements. This CV can be used for future education, training, or employment opportunities.
Development of a visual aid portfolio
Throughout the year-long programme, each participant will build a personal portfolio showcasing the skills they've developed and the activities they've completed. This will be theirs to keep and use beyond the programme.
To express your interest in being a part of this work placement programme for home educated 14-16 year olds, please contact: Vikki Harlock, Training and Development Manager - vharlock@cvlife.co.uk
Deadline: Sunday 31st August 2025.
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Alternatively, you may wish to join us as a volunteer - find out more.